House 37, Flat A4-A5, Road 27, Block-A Banani, Dhaka 1213.
  • Slide 1

    Welcome to MY Outsourcing Limited

    Inbound & Outbound Call Center, Remote Surveillance
    Monitoring, Non-voice and Back Office support, Data
    Management, IPBX Solution, Web Development.

  • Slide 2

    Unified Communications is an industry term used to describe all forms
    of call and multimedia/cross-media message-management functions
    controlled by an individual user for both business and social purposes.

  • Slide 3
  • Slide 4

    Our end-to-end managed voice and data solution enables companies
    and contact centers to operate more efficiently than ever before.

  • Slide 5

    Our in house Voice Broadcasting system broadcasts IVR to potentials.
    Potential customers will listen to an automated voice message
    detailing your service and If interested select a key as their preference.

  • Slide 6

Inbound Service

We provide dynamic and flexible solutions for your customer care in inbound segment.We provide a plethora of benefits for your company to likely increase customer satisfaction.

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Outbound Service

We provide top-notch outbound call center services to customers on behalf of a business or client.Calls made from the center includes telemarketing sales, credit collection calls, contact list

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Video Surveillance Monitoring

At our Live Video Surveillance Monitoring Service, we are your eyes- watching over your property and assets remotely 24/7 to ensure complete security.Unlike physical uniform or patrol guard

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Non-voice & Back Office

We provide Non-Voice and Back-office services in order to ensure an experience that is seamless for your customer and increasingly efficient and effective for your business.We offer a tiered portfolio

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Our Services & Solutions

Amazing Features of Inbound & Outbound Services

We provide dynamic and flexible solutions for your customer care in inbound segment. We provide a plethora of benefits for your company to likely increase customer satisfaction. We have the expertise in solving customer needs in the most efficient way. Agents are tactfully trained for assistance customers with client’s current product and service and information.

  • Customer Care and Support
  • Order talking/Processing
  • Enquiry Support
  • Technical Support
  • Catalog/Order Entry
  • Registration and Event Hotline Service
  • Account Management
  • Lead Generation
  • Order Processing
  • Telemarketing service
  • Appointment Setting
  • Retention
  • Appointment Setting
  • Warm Welcome
  • Credit Card Collections
  • Customer satisfaction survey
  • Credit Card Acquisition
  • Product launching information

Our services and what we have done

The next generation of Restaurant Order Management System.

Trained, customer service centric and technology savvy Order Managers facilitate expert order management.

Eliminates menu errors from customer add-on or changes after order is placed.

iDialer is A Next Generation Contract Center Solution With Intelligent & Automatic Call Distribution, Queue Management, CRM Integration & Customer Information Popup.

Inbound & Outbound Campaigns, Voice Log, Voice Mail & After Hour call forwarding's, Real Time Dashboard.

Reports & Analytics Modules, Easy Integration API with External Communication mediums.

It isn’t just the services we offer, it is the way we use our services to best fit our clients.

Customer Care and Support, Order talking/Processing, Enquiry Support, Technical Support, Catalog/Order Entry, Registration and Event Hotline Service, Account Management

Lead Generation, Order Processing, Telemarketing service, Appointment Setting, Retention, Appointment Setting, Warm Welcome,Credit Card Collections

We prepare resources for the next generation of Customer Service experience.

Operation of Call Center Predictive Dialer, Telemarketing and Telesales, Training on Language Accent

Cultural Attitude, Geographical Knowledge, Customer Care and Service Promotion Skills

What we do well

All organizations have some core strength just as we too have some core strengths. Each day we are trying to become more precise on each skill than yesterday.

95%

Call Center Solutions

95% Complete (success)

99%

Call Center Services

99% Complete (success)

91%

Search Engine Optimization (SEO)

91% Complete (success)

90%

App Development

90% Complete (success)

95%

Web Development

95% Complete (success)

92%

Value Added Service (VAS)

92% Complete (success)

Testimonials what people say

Responsive Web Design & Development

Responsive design is a web design and development technique that creates a site or system that reacts to the size of a user’s screen. Responsive design will optimize a user’s browsing experience by creating a flexible and responsive web page, optimized for the device that is accessing it. MY Outsourcing Limited Developed many responsive website.

  • Super Flexible
  • Excellent User Experience
  • Cost Effective
  • It is Recommended By Google
  • Very Easy to manage
  • Increase your visibility in search engines
  • Enhance user's offline browsing experience
  • Increase sales and conversion rates

We provide Non-Voice and Back-office services in order to ensure an experience that is seamless!

About MYOL

ISO Certified Company

We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

MY Outsourcing Limited

Address:House 37, Flat A4-A5, Road 27, Block-A Banani, Dhaka 1213, Bangladesh

Email: info@myolbd.com

Hotline: +8804478888999

Tel: +8802 9840747, 9840748

Corporate Office

Address:House 37, Flat D1, Road 27, Block-A, Banani, Dhaka–1213, Bangladesh

Email:info@mygroupbd.com

Hotline: +880 9610-223344

Tel: +8802 9862815, 9891447

New York Office

Address:167-06 Hillside Avenue, Jamaica, New York.

Hotline:+1 678-592-1000

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