Reliable Outsourced  

CUSTOMER SUPPORT

24/7/365 SUPPORT

EXPERT ASSISTANCE

GLOBAL COVERAGE

MY Outsourcing Limited

MY Outsourcing Limited, a leading Contact Center service provider with extensive experience in working with the most MNC & FMCG companies in Bangladesh. Established in 2012 and a concern of MY Group of Companies .Specialize in offering extensive & comprehensive Contact Center Services and Back Office Support With robust infrastructure. We value the latest technological developments to meet the growing needs of our customers. In this regard we have involved certain innovative techniques like that of call blending, voice logging, soft phone, IVR ACD, dialer software and more offer improved service for our clients and meeting their call center outsourcing requirements.

A strong combination of powerful technology and highly trained personnel, MY Outsourcing Limited completes in the global market, meeting the required standards and more by the industry.

MY Outsourcing Limited is ISO certified. We are also a Local Partner of SPOK (United States) & member of BACCO & BASIS .



Our Solutions


Call Center Solutions

 

Our call center solutions are customized to meet up your specifications and ensure better satisfaction. We are staffed by experienced and professional customer care representatives, expert management.


iPBX Solutions

 

iPBX is a complete telephony system that provides telephone calls over IP data networks. It is a full-featured IP-PBX office phone system based on Open source technology.

 


Web Development

 

We use best-practice techniques and the latest industry standards when designing and developing all our websites. We make sure our interfaces are designed with communication. 

 


Lead Generation

 

Lead Generation Desktop application for managing Leads from multiple data source. It’s capable of creating; filtering & mining leads with dynamic Flag from call center campaigns.

 

OVERVIEW

MY Outsourcing Limited

MY Group of Companies, a renowned conglomerate dealing mainly with IT enabled products and services Since 2009, recently launched its latest venture -- MY Outsourcing Ltd – a BPO/Contact Center service provider with a vision to change the way people do business and serve their clients. It specializes in offering contact center services, Back Office Support With robust infrastructure. We manage all our projects as efficiently as possible with conviction.

We value the latest technological developments to meet the growing needs of our customers. In that regard, we involve innovative techniques like call blending, voice logging, soft phone, IVR, ACD, dialer software and many more to offer improved service for our clients and meet their contact center/BPO outsourcing requirements.

What We Do


We specialize in offering all forms of the contact center/Business Process Outsourcing services. Our main focus is on process optimization that ensures all clients to get reduced costs while converting their business operations for a sustainable benefit. We emphasize on increasing the profitability and the efficiency meeting needs of our diverse patrons.



Infrastructure and security


We have state-of-the-art computing and communications technology, with UPS for power backup, as well as our own power generators in the event of power failure. The Internet and telecom technologies in our delivery centers provide the perfect platform for customer service and support on par with industry.


Confidentiality and Privacy


At MYOL, we are sensitive to customer concerns and ensure absolute confidentiality and privacy of any information that is given to us. Customers can specify their preferred mode of contact with us, and we will not disclose their identity without their express or written consent.



Our Partner


MY Outsourcing Limited signed on with SPOK as an alliance partner in Bangladesh. Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be a leader in critical communications for healthcare, government, public safety, and other industries.


Our Solutions


Call Center Solutions

 

Our call center solutions are customized to meet up your specifications and ensure better satisfaction. We are staffed by experienced and professional customer care representatives, expert management.


iPBX Solutions

 

iPBX is a complete telephony system that provides telephone calls over IP data networks. It is a full-featured IP-PBX office phone system based on Open source technology.

 


Web Development

 

We use best-practice techniques and the latest industry standards when designing and developing all our websites. We make sure our interfaces are designed with communication. 

 


Lead Generation

 

Lead Generation Desktop application for managing Leads from multiple data source. It’s capable of creating; filtering & mining leads with dynamic Flag from call center campaigns.

 

Contact Us

Address

House 37, Flat A4-A5, Road 27, Block-A Banani, Dhaka 1213.

We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

MY Outsourcing Limited

House 37, Flat A4-A5, Road 27, Block-A Banani, Dhaka 1213, Bangladesh

info@myolbd.com

Branch Office

House: 35, Flat: 5, Road: 7, Block-G Banani, Dhaka–1213, Bangladesh

info@myolbd.com

New York Office

167-06 Hillside Avenue, Jamaica, New York

© 2019. MY Outsourcing Limited. Developed by MY Outsourcing Limited. All Rights Reserved.