House 37, Flat A4-A5, Road 27, Block-A Banani, Dhaka 1213.

ITracker

iTracker is an intelligent ticket managing application to manage & track Product Service, Sales & Internal Communications.

 

iTracker Core Capabilities:

  • Web based Tracking System
  • Easy Integration with iDialer & iCRM
  • Full Escalation History (Assign & transfer)
  • Rich Text Editor for Campaign Description
  • File Attachment
  • Organizational Hierarchy Based Ticket Allocation
  • Detailed Reporting Module
  • Ticket Forwarding & Receipt Facility
  • User-Group Transfer
  • Integrated with Email & SmS Gateway

About MYOL

ISO Certified Company

We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

MY Outsourcing Limited

Address:House 37, Flat A4-A5, Road 27, Block-A Banani, Dhaka 1213, Bangladesh

Email: info@myolbd.com

Hotline: +8804478888999

Tel: +8802 9840747, 9840748

Corporate Office

Address:House 37, Flat D1, Road 27, Block-A, Banani, Dhaka–1213, Bangladesh

Email:info@mygroupbd.com

Hotline: +880 9610-223344

Tel: +8802 9862815, 9891447

New York Office

Address:167-06 Hillside Avenue, Jamaica, New York.

Hotline:+1 678-592-1000

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