Interactive Voice Response

IVR (Interactive Voice Response) System is an automated interaction with telephone callers, gathers information and routes calls to the appropriate recipients .Pre-recorded voice prompts are used to present information and options to callers and phone keypad entry to collect their responses. My Outsourcing Limited design this System for helps to reduce the cost of common sales, service, collections, inquiry and support calls to and from your company.


  • IVR broadcasting is a mass communication technique that broadcasts telephone messages to hundreds or thousands of call recipients at once.
  • Interactive voice broadcasting (also referred to as interactive voice messaging) programs allow the call recipient to listen to the recorded message and interact with the system by pressing keys on the phone keypad
  • MYOL is maintaining a wide variety of segmented database to facilitate its clients through IVR Broadcasting.

We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

MY Outsourcing Limited

House 37, Flat A4, Road 27, Block-A Banani, Dhaka 1213, Bangladesh

Branch Office

House: 35, Flat: 5, Road: 7, Block-G Banani, Dhaka–1213, Bangladesh

Branch Office

Sheikh Hasina Software Technology Park, Nazir Shankorpur Road, Jashore

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