Our Solutions
Our Solutions
iDialer is a Contact Center Software with complete functionality for inbound, outbound and blended campaigns. The all-inclusive solutions for contact centers are ideal for different business processes such as Customer support, Telemarketing and Sales, Collections, Technical support, Marketing research and Helpdesk.
iDialer ‘s open-software based architecture allows seamless integration with existing systems and easy scalability allowing easy migration to the next level . Easy to use GUI based interface that simplifies call routing & treatment, reporting, recording and administration. The IP-based voice and data communication solutions offer complete flexibility and adaptability to fit your organization.
iDialer Core Capabilities:
iTracker is an intelligent ticket managing application to manage & track Product Service, Sales & Internal Communications.
iTracker Core Capabilities:
iCRM is a dynamic CRM with multi-level integration capability. Multiple modules like product Management & Advanced Financial calculation can be added with CRM.
iCRM Core Capabilities:
We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.
MY Outsourcing Limited
House 37, Flat A4, Road 27, Block-A Banani, Dhaka 1213, Bangladesh
info@myolbd.com
MY Outsourcing Limited
House 15/A, Road 8, Block-F Banani, Dhaka–1213, Bangladesh
info@myolbd.com
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