iCRM is a dynamic CRM with multi-level integration capability. Multiple modules like product Management & Advanced Financial calculation can be added with CRM.
iCRM Core Capabilities:
Customer Database
Automatic information POPUP
Conversation History tracking
Dynamic search from profile data
Purchase & service history
Intelligent product suggestion
Financial calculation
Service & Product base statistical report
Customer profiling & complex calculations
Elaborate reporting module
99.99% Uptime Center
We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.
