Our Services

Inbound & Outbound Services, Sofware Development

Features of Inbound & Outbound Services

 

We provide dynamic and flexible solutions for your customer care in inbound segment. We provide a plethora of benefits for your company to likely increase customer satisfaction

 

  • Customer Care and Support
  • Enquiry Support
  • Telemarketing Service
  • Order talking/Processing
  • Lead Generation
  • Technical Support
  • Software Development
  • Product Launching Information
  • Registration and Event Hotline Service
  • Customer Satisfaction Survey
  • Account Management
  • Appointment Setting
  • Credit Card Collections
  • Credit Card Acquisition
  • Retention
  • Catalog/Order Entry
  • Data Validation
  • Survey Calls
  • Credit Collection Calls

INBOUND CALL CENTER SERVICES

We provide dynamic and flexible solutions for your customer care in inbound segment. We provide a plethora of benefits for your company to likely increase customer satisfaction.                                                                                                                                                                                        


OUTBOUND CALL CENTER SERVICES

We provide top-notch outbound call center services to customers on behalf of a business or client. Calls made from the center includes telemarketing sales, credit collection calls, survey calls, data validation calls, lead generation calls.


VIDEO SURVEILLANCE MONITORING

At our Live Video Surveillance Monitoring Service, we are your eyes- watching over your property and assets remotely 24/7 to ensure complete security. Unlike physical uniform or patrol guard services, we never take a break or fall asleep.


NON-VOICE AND BACK OFFICE SUPPORT

We provide Non-Voice and Back-office services in order to ensure an experience that is seamless for your customer and increasingly efficient and effective for your business.                                                                                                                                                                                                                                                                                    


DATA MANAGEMENT

Access to accurate data is necessary for effective investment decisions, trade execution, securities pricing, risk management, regulatory compliance, and portfolio valuation and measurement. We have been helping capital markets leaders achieve high performance through effective data management solutions for more than 5 years.


VALUE ADDED SERVICE

Our in-house Voice Broadcasting system broadcasts to potentials. Potential customers will listen to an automated voice message detailing your offer/service and If interested select a key as their preference. Our VB system will filter the broadcasting reports regarding customers’ preference.

We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

MY Outsourcing Limited

House 37, Flat A4, Road 27, Block-A Banani, Dhaka 1213, Bangladesh

info@myolbd.com

Branch Office

House: 35, Flat: 5, Road: 7, Block-G Banani, Dhaka–1213, Bangladesh

info@myolbd.com

New York Office

167-06 Hillside Avenue, Jamaica, New York

© 2019. MY Outsourcing Limited. Developed by MY Outsourcing Limited. All Rights Reserved.