iTracker is an intelligent ticket managing application to manage & track Product Service, Sales & Internal Communications.



iTracker Core Capabilities:

 

 

  • Web based Tracking System
  • Easy Integration with iDialer & iCRM
  • Full Escalation History (Assign & transfer)
  • Rich Text Editor for Campaign Description
  • File Attachment
  • Organizational Hierarchy Based Ticket Allocation
  • Detailed Reporting Module
  • Ticket Forwarding & Receipt Facility
  • User-Group Transfer
  • Integrated with Email & SmS Gateway

We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

MY Outsourcing Limited

House 37, Flat A4, Road 27, Block-A Banani, Dhaka 1213, Bangladesh

info@myolbd.com

Branch Office

House: 35, Flat: 5, Road: 7, Block-G Banani, Dhaka–1213, Bangladesh

info@myolbd.com

New York Office

167-06 Hillside Avenue, Jamaica, New York

© 2019. MY Outsourcing Limited. Developed by MY Outsourcing Limited. All Rights Reserved.