iPBX is a complete telephony system that provides telephone calls over IP data networks. It is a full-featured IP-PBX office phone system based on Open source technology. This is ideal for receptionist switchboard operations for the traditional circuit-switched enterprise phone system as well. It efficiently handles internal calls, and connects users to the external phone networks as well.



iPBX Features:

 

 

  • Inbound / Out bound call
  • Call Queue
  • Call Pickup
  • Voice Recording
  • Auto Attendant with Interactive Voice Response
  • Call Hold , Transfer , Waiting , Park
  • Three-way Conferencing
  • Voice Mail
  • Call Blocking
  • Do Not Disturb
  • Call Forwarding
  • Call Statistics Report (inbound/outbound call detail ,length of call, on-hold time etc.)
  • Call Routing

We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

MY Outsourcing Limited

House 37, Flat A4, Road 27, Block-A Banani, Dhaka 1213, Bangladesh

info@myolbd.com

Branch Office

House: 35, Flat: 5, Road: 7, Block-G Banani, Dhaka–1213, Bangladesh

info@myolbd.com

New York Office

167-06 Hillside Avenue, Jamaica, New York

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