NET Promoter Score


Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research and is claimed to be correlated with revenue growth.

 

 

  • Conducting survey over phone through IVR Platform.
  • Present summaries and analyses of survey data, including tables, graphs, and fact sheets.
  • Re-contacts those who initially refuse to participate in the survey to negotiate their participation.
  • Perform support services involving interactive voice enabled word processing, spreadsheet and database programs.

We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

MY Outsourcing Limited

House 37, Flat A4, Road 27, Block-A Banani, Dhaka 1213, Bangladesh

info@myolbd.com

Branch Office

House: 35, Flat: 5, Road: 7, Block-G Banani, Dhaka–1213, Bangladesh

info@myolbd.com

New York Office

167-06 Hillside Avenue, Jamaica, New York

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