Our comprehensive Contact Center Software Solution includes a Dialer Solution, IVR module, CRM with customer profiling and history records, FAQ module, and a live reporting dashboard.This complete package enables companies across all industries to manage their contact center operations in line with global standards, enhancing efficiency and customer satisfaction.
iDMS is a comprehensive Database Management System featuring a Survey App/Microsite, BP data entry and performance tracker App/Microsite, a database uploading panel, and a CRM & Reporting panel for central database management. This solution enables marketing teams to track BP performance, conduct customer and consumer analyses, gain market insights, and develop campaigns across various brands. It efficiently captures and stores leads from activation campaigns in remote locations, making them accessible to the brand/marketing team from a central system
It is an “issue tracking management system” that can be embedded with various systems. It is the ideal system for tracking sales, linking sales, and managing internal communications, starting with tracking products and services.
Stock management Solution streamlines the process of tracking and managing inventory levels, orders, sales, and deliveries. It helps businesses optimize stock levels, reduce costs, and improve efficiency through automation and real-time data analytics.
A solution that enables customer management in chronological order as an integral part of after-sales service from sales to the automobile industry. Functions such as customer management, reservation management, and content management are integrated. Automobile service center software solution streamlines operations by managing appointments, tracking vehicle service history, and automating billing and inventory management. It enhances customer satisfaction through efficient scheduling, real-time updates, and detailed service records, while also optimizing workflow and resource allocation for the service center.
A solution that enables customer management in chronological order as an integral part of after-sales service from sales to the automobile industry. Functions such as customer management, reservation management, and content management are integrated. Lead management software solution streamlines the process of capturing, tracking, and nurturing leads throughout the sales cycle. It helps businesses manage potential customers efficiently by automating lead scoring, assignment, and follow-ups. The software enhances sales productivity and conversion rates by providing actionable insights and ensuring no leads are overlooked.
HAMS is a Hospital Appointment Management Solution. It streamlines the scheduling and management of patient appointments. It enhances efficiency by automating booking processes, reducing wait times, and improving communication between patients and healthcare providers. The software also helps in managing patient records and optimizing resource allocation.
It is an EC platform developed by our company. It is a set of Android and iOS apps. Furthermore, it is a platform that can be used in a wide range of ways by integrating an inventory management system. Ecommerce front-end and back-end software work together to create a seamless online shopping experience. The front-end software handles the user interface, enabling customers to browse, search, and purchase products easily. The back-end software manages the server, database, and application logic, handling tasks such as inventory management, order processing, and payment transactions. Together, they ensure a smooth, efficient, and secure ecommerce operation
It is a system that connects users, merchants, and delivery workers on one platform. It also incorporates Android and iOS apps, making it a trendy system that enables real-time tracking and management from order to delivery. A food order management and delivery solution streamlines the process of taking, managing, and delivering food orders. It enables restaurants to efficiently handle online orders, track delivery status, and manage customer information. The solution enhances customer satisfaction by providing real-time updates and ensuring timely deliveries
A tool for efficient data collection and analysis. Customizable Surveys: Create tailored surveys with various question types. Real-Time Data Sync: Instant data capture and synchronization. Offline Functionality: Collect data without an internet connection. Geo-Location Tracking: Pinpoint survey responses with location data. Detailed Analytics: Generate reports for actionable insights. CRM Integration: Seamlessly integrates with business systems
A field force performance tracking solution popular in FMCG companies. Monitors sales and sample distribution during Modern Trade & Wet Market Activations. Key features: Individualized app access for Brand Promoters/Field Force. Field force allocation based on brand campaigns. Multi-tiered survey module. Real-time tracking on Google Maps. Location-based data input tracking. KPI achievement monitoring. Live reporting dashboard form management.
BP Tracker
BP Tracker
BP Tracker
Idms solution
Idms solution consumer crm
Idms solution retailer crm
Contact Center Software Solution Agent Panel
Contact Center Software Solution Dashboard
Contact Center Software Live TV
Survey
Consumer
Total Master Data
Stock Master
Stock Master
Stock Master
Automotive Service Solution
Automotive Service Solution
Automotive Service Solution
Sales 360 Management
Sales 360 Management
Sales 360 Management
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Food Ordering System
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Food Ordering System
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Food Ordering System
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Food Ordering System
iTicketking
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E-Commerce
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E-Commerce
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E-Commerce
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E-Commerce
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Attendance System
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Attendance System
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Attendance System
Hospital Management
Hospital Management
Hospital Management
We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.
MY Outsourcing Limited
House 37, Flat A4, Road 27, Block-A Banani, Dhaka 1213, Bangladesh
info@myolbd.com
MY Outsourcing Limited
House 15/A, Road 8, Block-F Banani, Dhaka–1213, Bangladesh
info@myolbd.com
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