iDialer is a Contact Center Software with complete functionality for inbound, outbound and blended campaigns. The all-inclusive solutions for contact centers are ideal for different business processes such as Customer support, Telemarketing and Sales, Collections, Technical support, Marketing research and Helpdesk.
iDialer ‘s open-software based architecture allows seamless integration with existing systems and easy scalability allowing easy migration to the next level . Easy to use GUI based interface that simplifies call routing & treatment, reporting, recording and administration. The IP-based voice and data communication solutions offer complete flexibility and adaptability to fit your organization.